FAQs
Frequently Asked Questions
1. Are your golf grips genuine?
Yes! We only sell 100% genuine golf grips, sourced from authorised distributors, ensuring top performance and durability.
2. Do you offer a warranty on your grips?
Yes, all grips are covered by our 30-day money-back guarantee. If you're not satisfied, you can return them for a full refund.
3. How do I know which grip is right for me?
Choosing the right grip depends on factors like hand size, weather conditions, and personal preference. Check out our Grip Guide or contact our team for advice!
4. Can I return a grip if I change my mind?
Yes, you can return unused grips in their original packaging within 30 days of receipt for a full refund. Please contact us before returning an item.
5. Do I have to pay for return shipping?
If we sent the wrong item, we will cover the return shipping cost. Otherwise, the customer is responsible for return shipping fees.
How do I start a return?
- Step1
Log in to your account and view your order history.
- Step2
Select the order and click the "Return Item(s)" button.
- Step3
Include the delivery note/packing slip inside the return package.
- Step4
Use a recorded delivery service for tracking purposes.